Soft Skills in UX & Human-centered Design

​In a time of technological and social change, soft skills are more important than ever for UX professionals. In addition to sound “hard skills“, specialist knowledge of user experience, human-centered design and product development, communication skills, self-organization and teamwork play a central role. Every day, UX professionals face new challenges, be it in working with stakeholders, managing projects or facing strategic challenges in the organization. It is also important for team management to know the strengths and weaknesses of employees and to promote potential in a targeted manner.

​

This book comprehensively deals with soft skills, showing you what they are, where you apply them as a UX professional, and how you can train and develop them. The soft skills are related to the different focus areas of human-centered design / UX. Focus areas are key activities for UX professionals. These are briefly described in this book, but they do not represent independent role descriptions. UX professionals can master several focus areas – but keep in mind: There are no unicorns. As a UI designer, you need different technical qualifications and possibly different soft skills than in the field of UX strategy.

​

This card set serves as the foundation for working on your soft skills. It provides you with tools to discover your strengths and perceived weaknesses, either on your own or with your team, and to strengthen your personal soft skills through exercises.